Return Policy

At Levita Active, we want you to be completely satisfied with your purchase. If for any reason you need to return an item, we offer a 14-day return policy from the date of delivery.

To qualify for a return or exchange:

• Items must be clean, unworn, and unwashed.

• Items must be in their original condition, with all tags attached and intact.

• Proof of purchase (order number and name) must be provided.
  

• Items must be returned neatly folded and carefully packaged. Items returned excessively creased, scrunched or not in resellable presentation may not qualify for exchange or refund.
  
  
• Please ensure any removable padding remains inside tops/crops when returning.

Please note:

• If the item is visibly stretched, marked, or shows signs of wear that make it unsuitable for resale, it will not qualify for a refund or exchange.

• Sale and clearance items are final sale and cannot be returned or exchanged unless faulty.

• Return shipping costs are the responsibility of the customer for all change-of-mind or sizing returns. Shipping and handling fees are non-refundable.
  

• If your item arrives faulty, damaged, or incorrect, Levita Active will cover the return shipping cost and send out a replacement or issue a full refund.
  
  

• We are happy to exchange sizes if stock is available. If the requested size is unavailable, a refund will be issued instead.
  

• Please allow up to 7 business days from the date we receive your return for it to be processed.
  

• For hygiene reasons, swimwear can only be returned if unworn and with hygiene stickers intact, unless deemed faulty.

• If an incorrect or incomplete address is entered, the cost to resend is the responsibility of the customer.

• All returns must be approved by Levita Active before being sent back. Please contact us at info@levitaactive.com with your order details to arrange your return.